Exchange Policy


Here at the Sandal Factory every pair is made to order. Due to the intricate custom nature of our work, we do not issue refunds. We are a team of independent makers, crafting made to order products. We are dedicated to customer satisfaction. Our team with work with you to remedy the issue and make it right! We deal with any occurrence on a case by case basis. You can reach out to us via our contact page with any inquiry you may have!


Thank you, 


Michael Grey